What is the version of the product? The 2022 version or previous version?
Also what's the transportation courier you use for send the package?
Thanks
Adrian (Community)
| Customer Service
29.08.2022 10:18
Hi Giorgio, We have te 2022 model available. Regarding delivery, we dispatch with DHL and once in your country the parcel will be passed on to DHL's delivery partner which is usually the local postal service.
BTW a minor note: when I add in the cart the "Long - Wide" model, the photo in the item description is not coherent with the selected model, still displaying in the cart the mummy model photo. It's a bit confusing, even if the description of the correct model is rightly reported in the cart item. Just for your info. Thanks again.
Hi Giorgio, We have te 2022 model available. Regarding delivery, we dispatch with DHL and once in your country the parcel will be passed on to DHL's delivery partner which is usually the local postal service.
Thanks Adrian.
BTW a minor note: when I add in the cart the "Long - Wide" model, the photo in the item description is not coherent with the selected model, still displaying in the cart the mummy model photo. It's a bit confusing, even if the description of the correct model is rightly reported in the cart item. Just for your info. Thanks again.