4.77 of 5 starsAccessibility information
General description of the service
Bergfreunde GmbH is an e-commerce company specialising in the sale of outdoor clothing and equipment via its online shop www.bergfreunde.eu.
Description of the applicable legal requirements
The accessibility requirements are derived from the relevant national laws and regulations on accessibility, which are based on the European Accessibility Act (EAA).
Details on accessibility compliance
Our website is partially accessible in accordance with the relevant provisions of the accessibility regulation to ensure that our services are accessible to all people.
Bergfreunde.eu is committed to creating digital experiences that are accessible to all people, regardless of their individual abilities.
A central part of this commitment is the continuous improvement of the accessibility of our website in accordance with the EN 301 549 v.3.2.1 standard, which is based on the international WCAG 2.2, Level AA guidelines.
Our e-commerce platform is designed to be understandable, reliable and easy to use for all users.
We provide content in various formats to accommodate different sensory needs, offer alternatives for non-text content, and enable flexible visual layouts with customisable contrasts, spacing, and font sizes.
We pay particular attention to compatibility with assistive technologies.
Our website supports, among other things:
Magnification up to 200%
Keyboard navigation
Use of screen readers such as NVDA and VoiceOver
These features are available on all common devices and operating systems such as Windows, macOS, iOS and Android.
We place particular emphasis on usability via tab navigation, especially on purchase-related pages such as product detail pages, shopping cart, checkout and customer account.
This ensures that users with motor impairments or without a mouse can easily access and use the most important functions.
For people with visual impairments, we have integrated auditory additions that are output by screen readers. These ensure that content is clearly understandable, structured and intuitive to use, even for those with limited vision.
These include descriptive alternative texts, semantically correct heading structures and clear navigation instructions.
Future-oriented accessibility
We are continuously working to make all future functions and content on Bergfreunde.eu accessible. We regularly evaluate new tools and technologies to ensure that our digital offerings meet the needs of all users. Our goal is to consider accessibility from the outset – as an integral part of our development process.
Consumer information according to Art. 246 EGBGB
Bahnhofstr. 26 72138 Kirchentellinsfurt Germany Phone: +49 7121/70 12 0 Email: service@bergfreunde.eu
Details of the responsible market surveillance authority
MLBF (in Errichtung) c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt Postfach 39 11 55 39135 Magdeburg Phone: +49 391 567 6970 Email: MLBF@ms.sachsen-anhalt.de