Delivery and payment
Once your order is on its way it will get to you via the shortest possible way, without any hassle for you! That means: Our logistics team will process your order lightning fast. And all this will happen at a fair price with no hidden extra costs!
Our shipping costs at a glance
|Shipping country||Shipping costs|
up to an order value of € 50
from an order value of € 50
up to an order value of € 75
|other EU||€ 9,95
up to an order value of €100
from an order value of € 100
* For our customers in Liechtenstein: The German VAT of 19% will not be applicable! The net prices will be displayed to you, once you have logged in at the shop. Bergfreunde will also take care of processing and customs clearance. You will have to pay the taxes applicable for your country and any relevant customs fees at the time of parcel delivery – All necessary documents are included in the parcel!
Other companies might call this "express delivery" and charge you for it – we simply get things done super fast as standard!
In short: If you order & pay by 2 pm today, then your order will generally be dispatched on the same day! At least that is how it went with over 90% of all parcels we dispatched in the past 12 months!*
* For orders between monday and thursday inclusively. Only where product is in stock. The dispatch of goods may be delayed in exceptional circumstances.
Current delivery information
Please find your country's most recent delivery information on the DHL page.
Due to peak season and Covid-19 distancing rules, some international carriers are working above their maximum capacities and are not accepting larger parcels.
Also for our payment types: We want to make your shopping experience as easy as possible. And even more important: All this without any cleverly hidden "service charges".
Our payment types at a glance
|Notes||Differing delivery address|
(up to € 1500)
We accept Visa and MasterCard.
(up to € 1500)
We accept Maestro, Visa Electron and Visa Debit.
|PayPal||You will be automatically forwarded to PayPal.com during the order process.|