Delivery and payment

Once your order is on its way it will get to you via the shortest possible way, without any hassle for you! That means: Our logistics team will process your order lightning fast. And all this will happen at a fair price with no hidden extra costs!

It can take longer to ship orders containing special items (e.g. tents, mountaineering backpacks, crash pads, walking sticks, sleeping bags, electronics and liquids) because these products are stored separately and manually packed.

Our shipping costs at a glance

Shipping country Shipping costs
Germany € 2,95
up to an order value of € 50
Free delivery
from an order value of € 50
Belgium,
Denmark,
Finland,
France,
Luxembourg,
The Netherlands,
Italy,
Ireland,
Austria,
Poland,
Portugal,
Sweden,
Spain
€ 5,95
up to an order value of € 50
Liechtenstein*,
other EU
€ 9,95
up to an order value of €100
Free delivery
from an order value of € 100

* For our customers in Liechtenstein: The German VAT of 19% will not be applicable! The net prices will be displayed to you, once you have logged in at the shop. Bergfreunde will also take care of processing and customs clearance. You will have to pay the taxes applicable for your country and any relevant customs fees at the time of parcel delivery – All necessary documents are included in the parcel!

Current delivery information

Please find your country's most recent delivery information on the DHL page.

Payment types

Also for our payment types: We want to make your shopping experience as easy as possible. And even more important: All this without any cleverly hidden "service charges".

Our payment types at a glance

Payment methods Country Notes Differing delivery address
Credit / Debit Card
(up to 1500 €)
All

We accept Visa, MasterCard, Maestro, Visa Electron and Diners/Discover.

PayPal All You will be automatically forwarded to PayPal.com during the order process.
Sofort Germany,
Austria
Use Sofort and at the end of the ordering process you will automatically be forwarded to the Sofort environment from Klarna.
Giropay Germany At the end of the checkout you will be redirected to giropay where you will be able to choose your bank and complete your order.
EPS Austria Select your bank in the checkout and you will automatically be forwarded to your bank at the end of the ordering process.
iDEAL Netherlands Use iDeal and benefit from the direct shipping of goods that are in stock. At the end of the ordering process you will be forwarded automatically to iDeal.
Bancontact Belgium Belgium customers have the possibility to select Bancontact in the checkout, at the end of the ordering process you will automatically be forwarded to Bancontact.

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