Bergfreunde GmbH Website Privacy Policy

In this Privacy Policy, Bergfreunde GmbH, Bahnhofstr. 26, 72138 Kirchentellinsfurt, Telephone: +49 7121/70 12 0, E-mail: service@bergfreunde.eu (hereafter "we", "us") would like to provide you with information about how we process your personal data when you visit our website and use our online shop.

1. What personal information do we collect from you?

Personal data is any information relating to an identified or identifiable natural person given to us by you or that arises or is collected by us. This can include:

Registration Data: When you order goods through our online shop, you can register and open a customer account. When you register, you must enter your name and contact information (e.g. your address, telephone number, e-mail address) and set a password.

Subscription Data: Subscription is required for some services on our website (e.g. e-mail Newsletter). For this purpose, some details are mandatory (e.g. e-mail address), other details can be added voluntarily (e.g. gender, first name, date of birth, interests).

Order Data: If you order goods through our online shop (using a customer account or as a guest), we process the data entered by you, the data about your person (in particular contact data, delivery addresses and payment data) as well as the information provided to you by us. We also collect information about the time, scope and, if necessary, the location of your order as well as information about the order process (delivery data, tracking numbers, cancellations, returns).

Content Data: If you use services on our website, e.g., fill out contact forms, participate in contests or post a comment on our blog, we process the content data you provide and the information we make available to you.

Server Log Data: When you use our websites, data (such as your IP address, browser type and version, device type and operating system, the date and time of your visit as well as the pages you accessed and the files you requested) are temporarily stored in a log file on our servers.

E-mail Usage Data: We process data about your usage of our e-mail Newsletter service and other customer mailings (e.g. Service Mails) such as when and how you receive such mailings and how you interact with them.

Cookie Usage Data: Insofar as we use cookies or comparable technologies on the basis of legal permission or with your consent (so-called first-party cookies), we process the information about your use of our services via your device, including the date and time, which accrues with the help of these technologies.

Applicant data: You can apply to work with us under the "Jobs" link. In this case, we process in particular your master data and contact data, CV, cover letter and references that you submit to us. As a rule, we do not request or process any special categories of personal data such as health data unless you provide this to us without being requested to do so or because you would like us to consider legal particularities (e.g. severe disability status).

2. What is the purpose and legal basis for processing your personal data and how long is it stored?

2.1 Your customer account

On our website, we give you the option to register by providing your first name and email address. These data are entered in an input field, transmitted to us and saved by us. At the time of registration, your current IP address as well as the date and time of registration will also be recorded. During the registration process, your consent is obtained for the processing of these data. Various functions and services are available to you in the customer account. Nevertheless, it is not mandatory to set up a customer account in order to place an order. It is also possible to place orders using the "Guest" function.

If you register for a personal customer account, we process the registration data you provide in order to set up and manage your customer account, as well as to handle future orders. As a registered customer, you have access (using your email address and password you have chosen yourself) to your personal customer account and can make use of the functions and services provided in that account. For example, you can view your order history or save and modify your personal changes (e.g. password settings, newsletter settings, billing and delivery settings). You also have the option of rating products from our portfolio, asking questions about products publicly or commenting on them publicly. You can find more information about this in Section 2.2 et seq. of the following Privacy Policy. Furthermore, our General Terms of Use apply for the Bergfreunde customer account.

If you are a registered customer, we use your data listed under Section 2.6.1 to provide you with individually tailored offers and product recommendations. You will regularly receive emails and mail messages from us for this purpose ("Marketing"). You can find more information about marketing under Section 2.6.

In order to personalise our marketing information based on your interests and show you information that is as relevant as possible with our marketing activities on Google Ads and Facebook, we also transmit your pseudonymised email address to Google Ads and Facebook to send you custom offers ("Customer Match") with your separate express consent. If you are not registered with Google or Facebook, your data will not be transmitted and the providers cannot access your data. You can find more information below in our notes regarding the use of Google Ads (Section 4.2.5) and in our notes regarding the Facebook fan page (Section 5.2).

The legal basis for the processing of your data when opening a customer account is our legitimate interest pursuant to Art. 6 (1)(f) GDPR in providing our services to you within the customer account. If opening and using the customer account also serves to establish and perform a contractual relationship, the legal basis is also Art. 6 (1)(b) GDPR. The processing of your data for marketing purposes occurs on the basis of your express consent pursuant to Art. 6 (1)(a) GDPR.

These data will be erased if the registration on our website or the customer account is cancelled or modified. Even after concluding the contract and erasing the customer account, it may be necessary to save your personal data apart from this in order to fulfil our contractual or statutory obligations. In this case, the data are erased promptly after the statutory retention periods have elapsed.

You can object to the processing of your data on the basis of Art. 6 (1)(f) GDPR. In principle, we then have the opportunity to demonstrate mandatory grounds for processing in order to continue it. However, we will not do so regarding the use of a customer account, and the following applies: The customer account must then be erased and will no longer be available to you. Please note that we may save the data regarding orders that can be viewed in your customer account for longer periods of time (see 2.2 in this regard).

We also use the data processed in this manner to learn more about the demand for our offers and services, as well as the ways in which our website and marketing emails are used, and to improve our offers and services (product development).

2.2 Your orders

We use your Order Data (such as your name, address, e-mail address, delivery preferences and other information pertaining to your order) to process the order and to deliver the goods you ordered. In addition, depending on the payment method you have selected, either we or payment service providers commissioned by us (see Section 3.2.1) process the payment information required by the respective payment method. For example, we store IBAN and BIC ourselves, while payment service providers store your credit card number, Paypal account details, etc.).

The legal basis for processing is the conclusion and performance of the sales contract for the purchased goods, Art. 6 (1) (b) GDPR.

This data will be deleted when it is no longer required for contract management (including customer service and warranty), unless we are legally obliged to store it, e.g. due to the legal obligation to retain data for commercial or tax-based reasons.

2.3 Comment Features

If you make comments in our blog "Base Camp” where we publish various contributions on topics such as travel, outdoor activities and equipment, we will process your name and e-mail address (which you must provide before using the comment function), the comment itself, any URL (e.g. to your own blog), date and time of the comment, data on the device you are using and your IP address. We do this in order to be able to defend ourselves against liability claims in the event of publication of illegal content and to contact you if a third party should object to your comment. You can also use our website www.alpinetrek.co.ukto rate and comment on products from our online shop. In order to use this feature, you are required to register as a customer and log in (we can use this to identify you as well). On our web pages we then present your given first name, date and time as well as, if applicable, the municipality from which you come, together with the post office.

The legal basis for processing is our legitimate interest as described above (Art. 6 (1) (f) GDPR).

You may object to the processing of your data on the basis of Art. 6 (1) (f) GDPR. If there are compelling reasons, we can allow the processing to continue; however, for your comments in the context of our blog, the following applies: Your comment will then be deleted.

In addition, this data will be deleted if it is no longer required for the aforementioned purpose.

2.4 Your enquiries

If you send us enquiries using a contact form, via e-mail, chat or by phone, we will process the information you provide, your email address and phone number in order to answer your query; we also process your IP address and the date/time of the enquiry to prevent misuse of the contact form.

If you submit multiple enquiries to us, we merge them together in our system for a simplified response process.

In some cases, these data are forwarded to third-party service providers in third countries without an adequate level of protection. In this context, we ensure that sufficient guarantees, particularly standard contract clauses, have been implemented for the protection of your personal data (see Clause 3.3).

The legal basis for processing is our legitimate interest (Art. 6 (1) (f) GDPR) to provide you with the “enquiries" service described above. If your enquiry concerns the initiation or performance (including customer service or warranty) of a contract, the additional legal basis for processing is Art. 6 (1) (b) GDPR.

You can object to the processing of your data on the basis of Art. 6 (1) (f) GDPR. We can then continue processing if there are compelling reasons for processing. This may be necessary in order to provide evidence for enquiries from you and past communication with you. If there are no such compelling reasons, we will stop communicating with you and delete the data that has been collected.

This data will be deleted when our communication with you has been terminated, i.e. when the relevant facts have been clarified and no further legitimate interests exist for storage or no further legal obligations exist for storage.

2.5 Contests

If you take part in one of our contests, we use your data (e.g. name, e-mail address) to carry out the contest, for information purposes and to send you a prize, if applicable.

The legal basis for the processing is the consent you have given when participating in the contest (Art. 6 (1) (a) GDPR). Your data will be deleted when the contest is over and the prizes have been distributed. Your data will be used for other purposes, e.g. advertising, only if you have explicitly given your consent.

2.6 Advertising and product development (newsletters, etc.), right to object

We would also like to use the data you have entered or accrued when using the websites to inform you about our products and services (advertising) or to improve our offerings and services (product development).

2.6.1 Customer database

We process in a customer database the following personal data which we collect anyway from various interactions with you or for which you have given us consent:

(a) Master Data includes certain Registration Data (e.g. email address as an identifier, gender, title, place of residence, country) as well as other Subscription Data that you may have provided to us, e.g. when subscribing for a newsletter (e.g. email address, selected interests, date of birth),

(b) Transaction Data includes your Order Data if you have ordered products from us (e.g. content, time, number and type of order, sales and discounts or coupons, cancellations, returns), as well as derived or calculated from such data, economic indicators and profitability calculations.

(c) Usage Data includes Server Log Data, Cookie Usage Data about your browsing behaviour on our website (if and to the extent that you have given us your consent to process your cookie usage data) and E-mail Usage Data about your use of our e-mail newsletter or customer mailings (such as click behaviour).

We process this data once in order to personalise our promotional information to your interests, i.e. to show you information that is as relevant as possible and that matches your interests, as well as to provide you with individual offers tailored to this.

We also use the data processed in this way to learn more about the demand for our offers and services and the way in which our website and email marketing are used and to improve our offers and services (product development). Until your objection your Server Log Data is being used for all users generally not personalised for this purpose and linked to the other data, but only pseudonymised; personalised use of the Server Log Data takes place if you have given us consent to do so as part of the consent to cookies.

If we use technical service providers to operate the database and the analysis, they do not have access to personalised data, but at most to pseudonymised data.

The legal basis for the processing is your consent in relation to the usage data (Art. 6 (1) lit. a GDPR) and our legitimate interests in relation to the Master Data and Order Data as well as the use of the data for product development (Art. 6 (1) lit. f GDPR). You can object to the processing for purposes of advertising and product development at any time (for the implementation of the objection, see section 2.6.6).

2.6.2 E-Mail Newsletter

As the registered holder of a customer account (Section 2.1), you will receive email marketing based on your expressly granted consent in the form of product information and campaigns such as prize drawings etc. and Bergfreunde deals (special offers for a product). Independently of the existence of an customer account, you also have the option of subscribing to our newsletter service.

In our marketing emails, we regularly inform you regarding all areas of our service. In order to adapt the email content optimally to your interests, we offer the choice within the customer account to receive the email marketing with product information primarily for men or for women. Furthermore, we also process (a) the data collected from you when subscribing (the data indicated as mandatory fields are mandatory for receipt of the newsletter, data marked as voluntary are used for more personalized communication), (b) interests you may have selected on a voluntary basis, (c) data concerning your usage behaviour after we have sent you e-mails (e.g. click behaviour) as well as (d) the information from our customer database (see Section 2.6.1). The subscription can be managed in your customer account and in the marketing email settings that are linked in every marketing email.

Your registration for email marketing takes effect with your confirmation; for this purpose, you need to confirm a link that we send to you in our confirmation email when you register your customer account or subscribe to the newsletter. You can withdraw your consent to the receipt of our newsletter at any time (regarding how to withdraw consent, see Section 2.6.6).

The legal basis for processing is your consent (Art. 6 (1)(a) GDPR) in conjunction with Section 7 (2) UWG.

Without separate consent to the receipt of marketing materials, we contact customers who have made a purchase as a guest without a customer account and without subscribing to the newsletter service in the form of individual service emails that contain service information tailored to the customer and their orders, such as care instructions, manufacturer information or offers similar to their orders, as well as customer satisfaction surveys. Customer satisfaction surveys and ratings may be requested by us or by Trusted Shops GmbH on our behalf within the scope of our Trustbadge (see Section 3.2.2). However, we only send these service emails if and insofar as (a) we have obtained your email address from you in connection with the sale of goods or services, (b) we use this email address for direct marketing of our own similar goods or services, and (c) you have not objected to the receipt of such emails. We will inform you of this use and your right of objection in each case when you provide your email address.

In order to adapt the Service-Mails to your interests, we offer the choice when subscribing to receive the email newsletter with product information primarily for men or for women. Furthermore, we also process (a) the data collected from you when registering (the data shown as mandatory fields are required for receipt, data marked as voluntary only serve to address you more personally), (b) interests selected by you on a voluntary basis, if applicable, (c) data on your usage behaviour after we have sent you e-mails (e.g. click behaviour), as well as (d) the information from our customer database (cf. section 2.6.1). You can manage your subscription via the e-mail marketing settings linked in each e-mail newsletter.

You can object to receiving our newsletter at any time (to implement the objection, see Section 2.6.6).

The legal basis for the processing is your consent (Art. 6 (1) lit. a GDPR) in conjunction with Section 7 (2) UWG [German Act against Unfair Competition].

2.6.3 Telephone advertising

We will contact you by telephone only with your express consent in order to provide you with information, special sales and offers for Bergfreunde services tailored to your personal interests or usage of our site.

In order to tailor our information as closely as possible to your interests, we process (a) the data collected from you when you gave your consent, (b) the information from our customer database (cf. section 2.6.1).

You can object to calls at any time (for implementation of the objection, see section 2.6.6).

The legal basis for the processing is your consent (Art. 6 (1) lit. a GDPR) in conjunction with Section 7 (2) UWG [German Act against Unfair Competition].

2.6.4 Postal advertising

We will contact you by post with advertisements in written form, even without your consent to the extent permitted by law for Bergfreunde services.

In order to tailor the post advertising as closely as possible to your interests, we process (a) the data collected from you when you purchased the goods or services, as well as (b) the information from our Customer Database (see section 2.6.1).

You can object to postal advertising at any time, which we will inform you of in every postal advertising (for implementation of the objection, see Section 2.6.6).

The legal basis for processing is our legitimate interests (Art. 6 (1) (f) GDPR).

2.6.5 Objection to advertising

As we inform you when collecting contact details and for any direct advertising, you can object in whole or in part at any time to the processing of your personal data for the purposes of advertising and product development, as well as to being contacted via a specific form for this purpose, or revoke any consent you may have given.

You have various options for your objection:

• As a registered customer (see section 2.1), you can select or unsubscribe from various forms and content of advertising in your account settings under the menu "Newsletter Settings".
• In the case of E-mail Newsletters and Service Mails, you can use the unsubscribe link provided for you in each case. From the web page then displayed to you, you can access your Newsletter Settings, where you can also change your settings and details.
• In the event of an advertising call, you can inform our staff of your objection.
• Alternatively, or if none of the above options are available, you can send a corresponding message (keyword: data protection) via the contact form on our website, by telephone via our customer centre or in writing or by e-mail to the contact details given under point 8.

This objection is free of charge, i.e. there are no costs other than the costs for the transmission of your objection according to the respective basic tariffs.

All objections received and confirmed by us will be accounted for starting at 6:00 a.m. on the next day/working day. Please keep in mind that we may still contact you during the time needed to process the request.

Your data will be deleted or stored only in aggregated, anonymous form after your objection or withdrawal of any consents you have given or after cessation of use by us at the very latest. If necessary, we will store the data of your objection in order to prevent further contact with you.

2.6 Your job application

For the purpose of collecting and reviewing your applications submitted under "Jobs", carrying out interviews, conducting additional research where required and permissible, and communicating our internal decisions about your application and its acceptance or rejection, we process the information you have submitted to us along with information collected from public sources such as the internet or from previous employers.

The legal basis for processing is Art. 88 GDPR in conjunction with Section 26 (1) and (3) BDSG (data processing for deciding whether to establish an employment relationship) as well as your consent to further storage and recording in our applicant pool for 12 months (Art. 6 (1)(a) GDPR).

We store your data for as log as it is required for the abovementioned purposes and erase the data for rejected applications within 6 months after notification of our decision. For accepted applications, the data will be included in your personnel files. In the case of a rejection, if you did not previously consent to storage within the context of our applicant pool, you can voluntary consent to further storage in case we have an open position for you at a later point in time.

For online applicant management, we rely in part on the service provider New Work SE ("Onlyfy") (see also Clause 3.1 and 3.2.4). When you apply to work for us under the link "Jobs", Onlyfy creates a candidate profile for you in which you can view and manage your other submitted applications. We do not have access to this candidate profile. Onlyfy is responsible for this candidate profile.

2.7 Providing the website and services

The processing of server log data is necessary for technical reasons in order to provide the websites and services and in order to ensure system security thereafter.

The legal basis for processing is our legitimate interest in providing the website and our services (Art. 6 (1) (f) GDPR). The processing is absolutely necessary for the use of our website, and there is no right to object.

This data will be deleted after 12 days at the very latest.

The server log data may then be analysed anonymously for statistical purposes and to improve the quality of our website. The server log data is not linked to your personal data, nor will it be merged with other personal data sources.

2.8 Podcasts

We may provide you with podcasts that you can listen to on various channels, such as web players, podcast services like Apple Podcasts or Spotify, or platforms such as YouTube. Insofar as we make the podcast accessible on servers ourselves (e.g. on web players or podcast services), we process the server log files in order to provide the podcast and to perform this service for technical reasons, and subsequently in order to guarantee system security.

The legal basis for this processing is the necessity of processing in order to make the podcast available to you (Art. 6 (1)(b) GDPR).

Your personal data are erased after 2 days at the latest, and also, if they are no longer required for the provision of podcasts, saved anonymously to obtain and analyse statistical data.

The legal basis for this processing is our legitimate interest pursuant to Art. 6 (1)(f) GDPR. You can object to the processing of your data on the basis of Art. 6 (1)(f) GDPR. In principle, we then have the opportunity to demonstrate mandatory grounds for processing in order to continue it.

If you use third-party platforms in this context, data processing may also be carried out by these third parties (see also Clause 5.2 and 5.4).

3. Data transfer

3.1 Data transfer to processors

In some cases, we employ service providers in compliance with legal requirements for order processing, i.e. on our behalf, in accordance with our instructions and under our control.

Processors are

• technical service providers who we engage in order to provide this website and the podcasts, e.g. providers for software maintenance, data centre operation and hosting
• technical service providers we use to provide functionalities, e.g. essential cookies for technical purposes.
• service providers for the practical implementation of advertising and marketing, e.g. service providers for e-mail and analytics cookies as well as service providers for the operation of the Customer Database

In these cases, we remain responsible for data processing; the transfer and processing of personal data to or by our processors rests on the legal basis that allows us to process the data in each case. A separate legal basis is not required.

3.2 Data transfer to third parties

In some cases, we also transfer your data to third parties, i.e. to partners with whom we cooperate outside of commissioned processing. Such partners provide their services and are as such the responsible parties. For the processing of your data by partners, only their data protection policy applies.

3.2.1 Payment Service Providers

To process your orders, except for payment via advance payment/bank transfer, we send payment information to payment service providers who then process the payment transactions associated with the orders. You can identify which of the listed payment services is available to you on the shop page that you are using.

(1) PayPal

If you pay by PayPal, we transmit the payment information to PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg. The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

You can find the Privacy Policy for PayPal concerning their processing of your personal data as a controller here.

(2) Klarna

If you pay with Klarna, we transmit the payment information to Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

For purchases against invoice and instalment purchases, the companies mentioned above then do a credit check as controllers in their own right in order to determine whether or not to purchase the receivable.

The legal basis for the transmission of the data by us for this purpose is our legitimate interest in financial protection with these payment methods as well as the fulfilment of our obligations under civil law to disclose the required information to the buyer of the receivable (Art. 6 (1)(f) GDPR). Our interests are compelling when selecting this payment method because a credit check, and thus a purchase of receivables, would otherwise be impossible; therefore it is not possible to object against this data processing (Art. 21 (1) GDPR) while maintaining this payment method. However, you are free to select an alternative payment method.

You can find more privacy information and Klarna’s Terms of Use at:
https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/en_uk/user
https://www.klarna.com/uk/cookie-policy/

(3) Invoice and instalment purchase with Payolution/Unzer

If you pay on account or by instalments, where offered, we transmit the necessary personal information (first name, last name, address, e-mail address, phone number, birth date, IP address, gender) along with the data required for carrying out the transaction (item, invoice amount, interest, instalment payments, due dates, total amount, invoice number, tax amount, currency, order data and time) to Payolution GmbH, Columbus Platz 7-8, 1100 Vienna, Austria and Bank Frick & Co AG Landstr. 14, 9496 Balzers, Liechtenstein., to which we assign our payment claim concerning your invoice. Payolution GmbH is part of the Unzer Group.

The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

The companies mentioned above then do a credit check as controllers in their own right in order to determine whether or not to purchase the receivable. The legal basis for the transmission of the data by us for this purpose is our legitimate interest in financial protection with these payment methods as well as the fulfilment of our obligations under civil law to disclose the required information to the buyer of the receivable (Art. 6 (1) (f) GDPR). Our interests are compelling when selecting this payment method because a credit check, and thus a purchase of receivables, would otherwise be impossible; therefore it is not possible to object against this data processing (Art. 21 (1) GDPR) while maintaining this payment method. However, you are free to select an alternative payment method.

The Payolution GmbH’s Privacy and Data Protection Policy on the processing of your personal data as the responsible party can be found here.

The Frick Bank & Co AG’s Privacy and Data Protection Policy on the processing of your personal data as the responsible party can be found here.

You can find the Privacy Policy for Unzer GmbH concerning their processing of your personal data as a controller here.

(4) Apple Pay

If you pay by Apple Pay, your payment information is transferred to Apple Inc., Park Way, Cupertino, California, U.S. In order to securely transfer your payment data when paying on the Internet, Apple receives your encrypted transaction and then further encrypts this with a developer-specific key before the transaction data are sent to your payment process, generally the bank that you have saved in Apple Pay. This key makes sure that only we as the seller and contracting partner are able to access your encrypted payment data. Just like when you pay in stores, Apple then sends your device account number to us along with the transaction-specific, dynamic security code. In this way, we are informed that the payment process was completed. Neither Apple nor the Apple device you use send the actual bank information to us.

The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

You can find more privacy information about Apple at: https://www.apple.com/legal/privacy/

(5) iDEAL

When choosing the payment method iDEAL, the buyer is automatically forwarded during the order process to the online banking page of the participating bank, in which process the payment information is transmitted in encrypted form via iDEAL (iDEAL B.V., Gustav Mahlerplein 33-35 in Amsterdam, Noord-Holland 1082 MS, NL). Payment is made by transfer in real time after successful verification in the customer’s online banking service. The payment amount is therefore debited directly from the customer’s account when the transfer is carried out.

The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

You can find more privacy information about iDEAL at: https://www.ideal.nl/en/privacy-cookie-statement/

(6) Bancontact

When paying by Bancontact, your payment information is transferred to Bancontact Payconiq Company NV/SA, Rue d'Arlon 82, 1040-Brussels, Belgium. In order to securely transfer your payment data when paying on the Internet, Bancontact receives your encrypted transaction and then further encrypts this with a developer-specific key before the transaction data are sent to your payment process, generally the bank that you have saved in Bancontact.

Payment is made by transfer after successful verification through online banking. The payment amount is therefore debited directly from the customer’s account when the transfer is carried out.

If these payment methods are chosen, we only obtain information as to whether or not payment was successful.

The legal basis for this transfer is the performance of the contract with you, Art. 6 (1)(b) GDPR.

You can find more privacy information about Bancontact at: https://www.bancontact.com/files/privacy.pdf

3.2.2 Buyer protection/Ratings

The Trusted Shops Trustbadge is displayed on this website in order to show our Trusted Shops seal of approval, any ratings accumulated from users as well as to offer Trusted Shops products to buyers following an order.

This serves to protect our legitimate interests in the optimal marketing of our offer according to Art. 6 (1) (f) GDPR. The Trustbadge and the services advertised with it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne, Germany, with which we are joint controllers under data protection law in accordance with Art. 26 GDPR. Within this Privacy Policy, we inform you hereinafter regarding the essential content of the contract in accordance with Art. 26 (2) GDPR.

The Trustbadge is provided as part of our joint responsibility shared with a CDN (Content Delivery Network) provider from the US. An adequate level of data protection is ensured through standard data protection clauses and additional contractual measures. You can find additional information about data protection with respect to Trusted Shops GmbH in their Privacy Policy.

Each time the Trustbadge is used, the web server automatically saves a so-called server log file, which contains your IP address, date and time of the request, volume of data transferred and the requesting provider (access data) and documents the request. This access data is not analysed and is automatically overwritten no later than seven days after the end of your website visit.

After you place an order, your e-mail address is transmitted to Trusted Shops GmbH after being hashed using a one-way cryptographic function. The legal basis is Art. 6 (1) Sentence 1 (f) GDPR. The purpose of this is to check whether you are already registered for services with Trusted Shops GmbH; it is therefore necessary for the fulfilment of our overriding legitimate interest, and the overriding legitimate interest of Trusted Shops, in providing the buyer protection associated with the specific order and the transaction assessment services in accordance with Art. 6 (1) Sentence (1) (f) GDPR. If you are already registered, any additional processing will be carried out in accordance with the contractual agreement established between you and Trusted Shops. If you are not yet registered for their services, you will subsequently be given an opportunity to do so for the time. Any additional processing after completing registration will also be oriented on the contractual agreement with Trusted Shops GmbH. If you do not register, all transmitted data will automatically be erased by Trusted Shops GmbH and no personal identification will be possible.

Other personal data will only be transferred to Trusted Shops if you have granted consent, if we are allowed to contact you with service e-mails in accordance with Section 7 (3) of the German Act Against Unfair Competition (see Section 2.6.3), or if you decide to use or have already registered to use Trusted Shops products after placing an order. In such a case, the contract between you and Trusted Shops applies.

Within the scope of the joint responsibility established between us and Trusted Shops GmbH, please contact Trusted Shops GmbH using the contact options provided in the privacy information linked above if you have any questions concerning data protection or to assert your rights. Independently of this, you can also contact the controller of your choice at any time. If necessary, your enquiry will then be forwarded to additional controllers for the purpose of replying.

3.2.3 Logistics companies

In order to ship goods to you, we transfer your address and contact data, when necessary, to parcel delivery companies (such as DHL), in particular the name, company (if applicable) as well as the postal address/Packstations and any additional information regarding the address. In this context, we may provide you with links or tracking numbers to track shipments. For this purpose, we may also forward your e-mail address to the logistics company so that the logistics company can communicate directly with you, for instance in order to resolve queries concerning the address, agreements on delivery times, where to leave packages etc.; this can minimize errors or delays in delivery. If you are contacted by the logistics company directly, this is because you have subscribed to a corresponding service provided by the logistics and package transport company and agreed to this particular use in doing so. In some delivery countries, additional information may need to be provided due to the type of delivery or due to the local circumstances (e.g. phone number) so that the delivery agent can find or reach you; this will be indicated to you in the context of address entries. The legal basis for this transfer is the performance of the contract with you, Art. 6 (1) (b) GDPR, or our interest in providing convenient delivery as smoothly as possible and without delays, Art. 6 (1) (f) GDPR.

For sending returns to us, we offer you a voluntary service in some delivery countries (for simplification and cost savings) of generating the postage and return label on our website. To generate the label, you are forwarded from our website to the returns portal of the logics companies contracted in these delivery countries (of course, you can also order this directly from a logistics company). So we can offer you the best service, we will submit to the logistics companies all personal data from your order that is required to generate the label (i.e. reference number, post code, name and address as well as email address). This information is necessary so that the label can be filled in correctly, sent to you by e-mail for self-printing and then invoiced. This process is simplified so that you do not need to provide this information separately; for this purpose, we need to send this information (using a secured form) to the logistics companies. On our website, we inform you separately regarding the use of this service. The legal basis for this transfer is the performance of a service requested by you, Art. 6 (1)(b) GDPR.

In all cases, any data processing at the logistics companies is carried out by the logistics companies themselves as controllers.

3.2.4 Online applications

As already described under Clause 2.7, your applicant data are processed by the service provider Onlyfy to create a candidate profile.

After weighing the interests involved, this is to protect your legitimate interests and our overriding legitimate interests in optimal and effective management of your applications in accordance with Art. 6 (1)(f) GDPR. Using the candidate profile, you can view and manage not only your application with us but also other applications.

You can find more information about Onlyfy here.

3.2.5 Online – Marketplaces

In order to market our products optimally, we offer part of our range for purchase on online market places (e.g. Galaxus and Amazon). If you have placed an order with us via a marketplace, we process your order data (see Point 2.2) as transmitted to us by the marketplace operators to handle the order and deliver the ordered goods. Furthermore, depending on the payment method you selected, either we or the marketplace operator process the payment information required for the specific payment method; for example, the marketplace operator saves your credit card number, PayPal account information etc. if you have saved this as a payment method there.

If necessary for the performance of the purchase agreement, we may obtain your contact details from the marketplace operators in order to contact you. In this context, your contact details will not be processed for any other purposes.

To handle the order and allow the marketplace operator to provide you with information about your order status, we also send the order status to the marketplace operators.

The legal basis for processing is the conclusion and performance of the purchase agreement for the ordered goods, Art. 6 (1)(b) GDPR.

These data are erased when they are no longer required for contract performance (including customer service and warranty), unless we are legally obligated to save them, for instance based on retention obligations under trade or tax law.

In all cases, any data processing at the marketplace operators is carried out by the marketplace operators themselves as controllers.

3.3 Data transfers to third countries

In some cases, we transfer personal data to recipients that are not located within the direct scope of the GDPR ("third countries"). To the extent that the EU Commission has not decided that these countries provide adequate guarantees for the protection of your personal data, we must either ensure that we implement sufficient safeguards for your personal data or that one of the legal exceptions applies.

As guaranteed in accordance with Article 46 (2) c of the GDPR, we regularly use EU standard contractual clauses adopted by the EU Commission with recipients in third countries that are not recognised as safe under data protection law. Nevertheless, in some countries there is a risk that your data may be requested by national authorities for control and monitoring purposes, without the conditions being clearly regulated or corresponding legal remedies being available. Where such risks exist, which are considered unreasonable by the jurisprudence of the European courts (for example, as in some constellations in the case of the USA), we will take additional protective measures and agreements as far as possible. For more information about these third country transfers and a copy of the standard contractual clauses, please contact us using the contact details in section 8.

In some cases, we also request your express consent in accordance with Art. 49 (1) sentence 1 lit a GDPR for this data transfer to recipients in unsafe third countries. This is the case, for example, if our partners use cookies or comparable technologies on our website. If you give your consent, you accept that the risks described above, in particular of access to your data by foreign authorities, will occur without further guarantees being agreed or additional protective measures being taken.

4. Cookies and web analysis

4.1 What are cookies?

In order to make our website as user-friendly as possible and improve the relevance of our advertising for visitors to our website, we and our partners use "cookies". Cookies are small text files that are stored on a visitor's device. They make it possible to retain information for a specified period of time and identify the visitor's device. In some cases, this occurs using tracking pixels that are not stored on a visitor's hard drive but that can be useful in the same way as a cookie in order to identify the device. In the following, the term "cookie" is used to refer both to cookies in the technical sense as well as tracking pixels and other technical methods.

When you visit our website for the first time, a banner will be displayed on our home page with the consent text concerning cookies. If you grant your consent there or in our cookie settings, this consent will be stored on your browser so that we will not have to show you this notice again on every page. If this information is lacking in your browser (for instance because you delete the browser history), this notice will be displayed again the next time you visit our website.

Your consent to cookies also includes your consent to the transfer of data to third countries and the risks that this may entail, particularly as it applies to access to your information by foreign authorities (cf. in detail Section 3.3).

4.2 What types of cookies do we use?

On this website, we use four (4) different categories of cookies: Required cookies without which the functionality of our website would be restricted, as well as optional functional cookies, analysis cookies and marketing cookies that generally come from third-party providers:

4.2.1 Required Cookies

These cookies are essential in order to enable you to browse our website and make use of its functions. For example, they store information concerning which products you have saved in your cart or the progress of your order process, or they store whether you have consented to the use of cookies and your configurations in cookie settings.

These cookies do not collect any information about you that will be used for marketing purposes or where you have accessed the internet. These cookies are generally session-dependent and expire after your visit to the website (session), unless the functionality in question requires a longer period of storage (e.g. saving cookie settings.

Deactivating this category of cookies would restrict the functions of this website entirely or in part. Therefore it is not possible to deactivate them.

The legal basis for the use of technically required cookies and the processing of your data using these cookies is our legitimate interest in displaying our website functions to you and providing them for your use, Art. 6 (1)(f) GDPR.

4.2.2 Functional cookies

We use functional cookies in order to improve and simplify the use and performance of our website and to offer you other optional functions.

For instance, to enable the website to load faster, we use technology provided by RichRelevance Inc., 303 Second Street, Suite 350, San Francisco, CA 94107, USA.

The legal basis for the use of functional cookies and the processing of your data by the providers of these cookies is your prior consent (Art. 6 (1)(a) GDPR). You can withdraw your consent at any time in the cookie settings which you can access on the website using the link below.

4.2.3 Analysis cookies

Analysis cookies collect information about how visitors use a website overall, for example, which pages they visit most frequently and whether they receive error messages from websites.

These cookies do not collect any data either which could be used to identify visitors. The data collected with these cookies is not aggregated with other information about our visitors. All information collected using these cookies is exclusively used to understand and improve the functionality and service of the website.

The legal basis for the use of analysis cookies and the processing of your data by the providers of these cookies is your prior consent (Art. 6 (1)(a) GDPR). You can withdraw your consent at any time in the cookie settings which you can access on the website using the link below.

(1) Google Analytics

To analyse our website, we use Google Analytics, a web analytics service provided by Google Ireland Ltd., as well as the Google Tag Manager. The purpose of our use of this tool is to enable the analyse of your user behaviour on websites and to improve our services and make them more interesting for you as a user through the statistics and reports that are generated.

Google Analytics uses cookies, scripts and local storage to obtain information about your use of this website. This involves data concerning the device/browser, IP addresses and website activities. Your IP address is also recorded in order to ensure the security of the service and to provide us as the website operator with information concerning the country, region or location the user comes from (IP location detection). The information obtained about your use of the website will be transmitted to and stored by Google on servers in the USA. You can find more information about the transfer of data to third countries in our Privacy Policy under Point 3.3. Your IP address will be truncated by Google within a member state of the European Union or within another contracting state to the agreement on the European Economic Area as soon as Google obtains your IP address. Only in exceptional cases will your full IP address be transferred to a Google server in the USA and truncated there.

Google itself will use this information to analyse the user’s use of our website, to compile reports about website activity and to perform other services associated with website use and internet use on our behalf. In this context, pseudonymous usage profiles may be created for users using the processed data. Google may also process information for its own purposes.

To integrate and operate Google Analytics, we also use the Google Tag Manager. In this context, only the connection data that would be transmitted anyway in order to establish a connection to our website is processed. No analysis is carried out.

You can prevent Google Analytics from collecting your data on this website, by clicking on this link [Deactivate Google Analytics]. An opt-out cookie is placed that prevents future recording of your data when visiting this website

Furthermore, we use the cross-device tracking tool Google Signals as part of Google Analytics. If you have consented to receive personalised marketing within your Google account, Google sets a cookie by means of which cross-device information and data concerning your interactions on the Internet are collected and linked with your Google account. Google delivers this collected data to us in anonymised and summarised form, thereby enabling us to carry out targeted marketing initiatives among other activities. Furthermore, this data helps us to better orient our services and products to the preferences and habits of our users, thereby enabling an optimal product experience for you.

You can object to the use of Google Signals by deactivating personalised adverts within your Google user account.

More information about the terms of use and privacy can be found in Google’s Privacy Policy at https://www.google.com/analytics/terms/de.html or at https://policies.google.com.

(2) Webtrekk Analytics
We also use Webtrekk Analytics, a product provided by Mapp Digital/Webtrekk GmbH, in order to collect statistical data about the use of this website and optimise our service accordingly. This is a statistics program that records use anonymously or pseudonymously. The use of Webtrekk enables us to perform a pseudonymous analysis of user behavior, which involves collecting and analysing information transmitted by your browser.

4.2.4 Marketing cookies

Marketing cookies are used in order to tailor ads more specifically to you and your interests. They can also be used to restrict how often you are shown the same advertisement, to measure the effectiveness of an ad campaign and to understand the behaviour of users after viewing an ad.

These cookies are typically placed by ad networks with the consent of the website operator (in this case, us) on the operator's website. They recognise that a user visited a website and pass this information on to other companies, for instance advertising companies, or use this information to adapt the ads accordingly. They are often connected with a website functionality that is provided by this company. Therefore, we use these cookies in order to establish a connection with social networks that are then able to use the information about your visit to show you targeted ads on other websites and to provide information about your visit to the advertising networks we use in order to show you specific advertising in the future that could actually be of interest based on your browsing behaviour. In these cases as well, we do not connect the data collected using these cookies with other information about our visitors.

The legal basis for the use of marketing cookies and the processing of your data by the providers of these cookies is your prior consent (Art. 6 (1)(a) GDPR). You can withdraw your consent at any time in the cookie settings which you can access on the website using the link below.

4.2.5 Use of Google Ads with Remarketing and Conversion Tracking

(1) We use the Google Ads service to call attention to our offerings with the help of adverts. If you reach our website via a Google advert, Google Ads saves a cookie on your device. If you have granted us your express consent, we transfer your pseudonymised email address in a list to Google in order to use Google Ads ("Customer Match") and to measure your interactions with our website as well as the performance of our offers and marketing campaigns (“Enhanced Conversions”).

(2) The adverts are provided by Google via so-called “Ad Servers”. For this purpose, we and other websites use ad server cookies to measure specific parameters relating to success, such as viewing adverts or user clicks. Using Google Ads cookies stored on our website, we can obtain information about the success of our advertising campaigns. These cookies are not intended to personally identify you. The analytical values saved for these cookies are generally the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversion) as well as opt-out information (mark that a user does not wish to receive any more communications).

(3) The Googles set by cookies enable Google to recognise your Internet browser. If a user visits specific pages on the website of an Ads client and the cookie saved on the user’s computer has not expired, Google and the customer can identify that the user clicked on the advert and was redirected to this page. Each Ads client is assigned a different cookie, which means the cookies cannot be traced over the websites of other Ads clients. By integrating Google Ads, Google obtains the information that you called up that specific section of our website or clicked on of our adverts. If you are registered for one of Google’s services, Google can attribute this visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider will obtain and save your IP address.

(4) Based on the marketing tools that are used, your browser automatically establishes a direct connection with Google’s server. We ourselves do not independently collect personal data in the abovementioned advertising initiatives, but merely provide Google with the option of collecting the data. We only receive statistical analysis from Google which provides information about which adverts were clicked how often and at what price. We do not obtain more extensive data about the use of the advertising materials; in particular, we cannot identify the user based on this information.

(5) In connection with Google Ads, we also use the “Google Conversion Tracking” tool. This is a method which allows us to evaluate the success of our advertising campaigns. In this context, adverts are assigned with a technical marker, e.g. an ID, allowing us to identify how a user interacts after clicking on the advertisements and whether one of our services is actually used. In this way, we obtain information in a statistical form about the total number of readers for our advertisements, which adverts are particularly popular and other information about follow-up results from the advert where relevant.

(6) We also used Google Ads with the additional application “Google Remarketing”. Using this method, we can create advertisements based on the available information about you and address communication to you again during your further Internet use. This generally occurs using cookies set when visiting our website that allow Google to record and pseudonymously analyse your usage behaviour when visiting different websites. According to Google’s own statements, the data collected in the context of remarketing is not aggregated with your personal data that may be saved by Google.

(7) The legal basis for the abovementioned processing of your data is always Art. 6 (1) Sentence 1 (a) of the GDPR, i.e. the Google Ads applications are only integrated after you provide your express consent through our consent manager, or after you provide your express consent within your customer account.

(8) You can withdraw your consent at any time without this affecting the admissibility of processing up to the point of withdrawal. The easiest way to withdraw consent is using our Consent Manager, or the following functions if you are logged into your customer account:

a) by changing the settings of your browser software accordingly, in particular blocking third-party cookies means that you will not receive any advertisements from third-party providers;

b) by deactivating interest-related advertisements from the provider that are part of the self-regulation campaign “About Ads” via the link www.aboutads.info/choices, whereby this configuration will be erased if you delete your cookies;

c) by permanently deactivating cookies in your browsers Firefox, Internet Explorer or Google Chrome at the link www.google.com/settings/ads/plugin.

We hereby inform you that in this case you may not be able to use all the functions of this website to their full extent.

(9) You can find more information about privacy at Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland here: https://business.safety.google/intl/eu/privacy/

4.3 List of functional cookies, analysis cookies and marketing cookies

Here you can access a list of the cookies we use and the providers who obtain your personal data using the cookies, as well as the duration for which the cookies are stored. There you will receive more information about the individual providers and cookies.

If you would prefer to receive more information about these cookies from us instead, please contact us using the contact details provided in Section 8.

4.4 How can i grant or withdram my consent to the use of cookies?

When you visit our website for the first time, a privacy notice will be displayed on our home page with the consent text concerning optional cookies. By clicking "SELECT ALL" on the home page or the individual categories (functional, analysis and marketing cookies) in the "COOKIE SETTINGS" menu, you grant your consent to the use of these cookies. You can adjust and modify these settings at any time in the cookie settings which you can access on the website using the link below.

You can also prevent the use of all cookies by changing your browser settings concerning cookies accordingly. However, we inform you that the functionality of our website will be restricted in this case if technically required cookies are also blocked. Finally, you can read more information about cookies and the individual providers on websites such as www.youronlinechoices.com, where you have the option of rejecting usage-based online marketing using specific tools or all available tools.

5. Social media networks

We use links to our other internet presences on third-party websites and services, e.g. on social media channels such as Facebook, Twitter, YouTube or Pinterest.

Our presence on social media networks and platforms serves to provide better, more active communication with our customers and interested parties. There we inform you about our products and special offers.

For detailed information on the data processing carried out by providers on their pages, as well as a contact option and your rights and setting options in this regard to protect your privacy, please refer to the links to the data protection notices from the providers under 5.1. below. If you still need assistance with this matter, you can also contact us.

5.1 Sharing content on social media networks

If you wish to share one of our websites on a social media network (e.g. Facebook or Twitter), you can click on one of our "Share" buttons. After clicking on the "Share" button, you will be redirected to the respective social network (e.g. Facebook or Twitter). To share one of our websites, you must be logged into the social network.

In addition, we provide you with links to our presences on the social media networks (Facebook, Instagram, Twitter, Pinterest). Clicking on the links will take you directly to the respective social media network.The data processing by the social media networks on their websites is the sole responsibility of these third parties and their data protection policies apply (Facebook:https://de-de.facebook.com/policy.php; Instagram:https://de-de.facebook.com/help/instagram/155833707900388; Twitter: https://twitter.com/de/privacy; Pinterest: https://policy.pinterest.com/de/privacy-policy).

5.2 Youtube Videos / Podcasts

We use the platform YouTube.com to post our own videos and podcasts and make them publicly available. YouTube is a service provided by a third party that is not affiliated with us, namely YouTube LLC.

On some pages of our website, we also directly embed videos that are stored on YouTube. Where videos are embedded, content from the YouTube page is displayed in some parts of a browser window. However, the YouTube videos are only called up if they are clicked on separately. This technology is also known as "framing".

YouTube content is only embedded in "privacy-enhanced mode". This is provided directly by YouTube and ensures that YouTube will not store any cookies on your device at first. However, if YouTube videos are accessed in a new window, your browser’s IP address and other data will be transmitted, indicating in particular which pages of our website you have visited. You can find more information about data processing by YouTube in the Privacy Policy of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland at: https://policies.google.com/privacy.

5.3 Facebook fan page / Meta Platforms

On Facebook, we operate a fan page with information about our products and campaigns. You can access this at: https://www.facebook.com/bergfreunde Visitor data is collected and processed for various purposes on our fan page.

We use "Meta Pixels" from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland on our website in order to analyse the general use of our website and trace the effectiveness of our marketing. We also use Meta Pixels in order to show you customised marketing messages based on your interest for our products on Meta's social networks, such as Facebook and Instagram. Triggering the Meta Pixel allows Meta to trace and record your behaviour, for example the purchase of a product, across different platforms. Analysing the data obtained in this manner allows us to optimise our marketing activities and better adapt them to you and your interests in the future.

The data collected in this context are processed in pseudonymised form, which means we are unable to draw any conclusions about a user's identity. However, Meta saves and processes data which enable a connection to your user profile and allow Meta to use your data for marketing purposes according to Meta's Privacy Policy. In this way, Meta and its partners are able to display adverts within and outside of Meta products.

For these purpose, a cookie may be saved on your computer, JavaScript may be executed or other technologies may be used to access your device. If you have granted us your express consent, we also transfer your pseudonymised email address to Meta in order to analyse your use of our website and show you customised marketing messages and offers ("Meta customer lists").

Apart from this, Meta uses the collected event data for its own purposes, in particular for protection and safety of Meta's products, for research and development purpose as well as to maintain the integrity of the products and to improve them. You can find more information in Meta's Data Protection Terms and Privacy Policy.

The legal basis for the abovementioned processing of your data is always Art. 6 (1) Sentence 1(a) of the GDPR, i.e. the Meta Pixel is only integrated after you provide your express consent through our consent manager or for the Meta customer lists within your customer account.

You can withdraw your consent for the Meta Pixel through our Consent Manager at any time after granting it with future effect, you can withdraw your consent for sharing Meta customer lists through your customer account. If you have a Facebook or Instagram account, you can deactivated personalised adverts under the settings regarding usage-based marketing.

5.4 Podcast Platforms

We use the podcast platforms (currently Apple Podcast and Spotify) to post our own podcasts and make them publicly available. Podcast platforms are services offered by third parties who are not affiliated with us (Apple Podcast is a service of Apple Inc., Spotify is a service of Spotify AB).

For data processing by the platforms which occurs in addition to the technical provision of the podcasts by us (see Clause 2.9), these third parties are exclusively responsible and their Privacy Policies apply (see for example for Apple: https://www.apple.com/legal/privacy/; Spotify: https://www.spotify.com/uk/legal/privacy-policy/).

6. Security

We and our service providers employ technical and organisational security measures to protect your personal data against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our data processing and security measures are continually being improved with technological developments.

When your personal data is transmitted to us, it is encrypted with Secure Socket Layer (SSL). Personal data exchanged between you and us or other participating companies is generally transmitted via encrypted connections that correspond to the current state of the art.

Our employees and our service providers are, of course, bound to a confidentiality agreement.

7. Your rights to information, correction, blocking and deletion

Every natural person whose personal data we process has the following rights (i.e. depending on the respective conditions):

• If you have any questions regarding the processing of your personal data by us, we would be happy to provide you with information about your stored personal data at any time free of charge (Art. 15 GDPR).
• You have the right to correct inaccurate data and complete incomplete data (Art. 16 GDPR).
• You have a right to block/restrict the processing or delete your personal data that is no longer required or stored on the basis of legal obligations (Art. 17, 18 GDPR).
• You have the right to transfer the data in a structured, commonly used and machine-readable format, provided that you have provided us with the data on the basis of an agreement or a contract between us and you (Art. 20 GDPR).
• You have the right to object to the processing of your data for direct marketing purposes at any time (Art. 21 (2 and 3) GDPR).
• You have a right to object to processing of personal data on the basis of a legitimate interest, unless we can explain our compelling legitimate grounds (Art. 21 (1) GDPR). We have pointed out above in what cases such a right is available.
• If you have given your consent to data processing, you can withdraw this with effect for the future at any time, i.e. the legality of the data processing carried out up to the time of the revocation remains unaffected by your withdrawal of consent. After withdrawing your consent, you may no longer use our services.

Please contact us with your request in writing (keyword: data protection) or via e-mail using the contact information under section 8. We reserve the right to check your identity to ensure that your personal data is not disclosed to unauthorised persons.

You also have the right to file a complaint with a data protection authority.

8. Data Protection Officer

Our data protection officer is:

Christian Volkmer, Project 29 GmbH & Co. KG

Contact: Ostgasse 14, 93047 Regensburg Germany

datenschutz@bergfreunde.de

9. Changes

From time to time, it is necessary to change the content of this Privacy and Data Protection Policy. We therefore reserve the right to change it at any time. We will publish the amended version of the Privacy and Data Protection Policy here as well. If you visit us again, we kindly ask you to read the Privacy and Data Protection Policy again.

Version: July 2024