Reviews overview
Our reviews are 100% genuine.
More info
Advantages
Disadvantages
Recommended use
This is what other customers say:
Bad experience
I bought this jacket for my four years old son. He got it on Christmas and it's already broken. Major hole in the outer shell...while playing at school - not even in a forest.
Something that is meant for children and breaks this easily can't claim to be an outdoor garment.
Pity there is no return policy in this cases.
No, I would not recommend this product to a friend
This is what customers from around the world say:
There are 27 more threads!
Hi Giuliano,
sorry that you have a problem with your product.
Please contact Garantie@bergfreunde.de again with a few photos and your order number and we'll be happy to take a look at it.
Best regards,
Marco
After contacting the above mentioned service, I have been given suggestions on website which could provide information on how to repair the jacket, given that being the issue caused by a mechanical cause, this is not a warranty case.
Fair enough, that doesn't change the fact that a garment claiming to be an outdoor garment for children should not break that easily while playing in the school's garden.
So one star it is...