4.81 of 5 stars
Latest news about Covid-19
+++ 11.05.2020 +++
Good news: We can send to Belgium again! However, bulky goods are regrettably still excluded from this.
+++ 17.04.2020 +++
BELGIUM: We are currently unable to ship orders to Belgium due to restrictions at BPost. We will do our best to find a quick solution and keep you informed here.
+++ 19.03.2020 +++
We’re still here for you around the clock with all our usual shipping, delivery and payment options!
Plus, we’ve even extended our returns policy to 100 days.
Plus, we’ve even extended our returns policy to 100 days.
+++++
Dear fellow friends of the mountains,
We hope you are well, taking care of yourself and your loved ones and still able to find the opportunity to spend time outdoors in a responsible way!
#FlattenTheCurve
The most important rule in the mountains now applies to everyday life: Don't take any unnecessary risks.
That being said, we’d also like to help contain the spread of COVID-19 not only for the sake of people around the world but also for the sake of our employees* and their families. After implementing more rigid hygiene practices weeks ago, we have decided to transition to a home working as much as possible, as a preventive measure. As for the few employees who are still in the office, they are spread out over all floors and departments in order to maintain the appropriate distance from each other. The shifts in our warehouse have been rearranged in order to ensure that our employees can work without coming into close contact and are at an appropriate distance from one another. In addition, we are refraining from any and all business trips, have cancelled all external visits and have video conferences only.
That being said, we’d also like to help contain the spread of COVID-19 not only for the sake of people around the world but also for the sake of our employees* and their families. After implementing more rigid hygiene practices weeks ago, we have decided to transition to a home working as much as possible, as a preventive measure. As for the few employees who are still in the office, they are spread out over all floors and departments in order to maintain the appropriate distance from each other. The shifts in our warehouse have been rearranged in order to ensure that our employees can work without coming into close contact and are at an appropriate distance from one another. In addition, we are refraining from any and all business trips, have cancelled all external visits and have video conferences only.
We are still available without any restrictions
This way, we can ensure that you continue to receive your orders quickly and reliably and that the risk to our staff is kept as low as possible. We have enough in stock to ensure that you can get all your favourite products.
Of course, we’ll continue to be available by email and phone to answer your questions and inspire you with new outdoor adventures!
Of course, we’ll continue to be available by email and phone to answer your questions and inspire you with new outdoor adventures!
Returns policy extended
We are well aware of the fact that your local post office could be closed or you can’t leave your house due to the situation at hand.
For this reason, we have extended our returns policy to 100 days.
In the meantime, we’re going to keep an eye on the situation, learn and keep you posted. You'll find all current news on the topic here.
In the meantime, we’re going to keep an eye on the situation, learn and keep you posted. You'll find all current news on the topic here.
Stay healthy and take care of each other!
Matthias, Ronny & your Bergfreunde team
